Making your language work for you

We all know the old rules about your impact being 7% what you say and the rest how you say it. This week, Sarah and Helen take on the importance of language at work, focusing on what you say and how you say it. As well as challenging the commonly held views about the 7% number, they share top tips for making your words and your body language work for you.

Resources:

• The art of the pause https://www.slideshare.net/SpeakerHub/public-speakers-10-types-of-pauses-and-when-to-use-them 
• How to use pitch – https://publicwords.com/2017/08/10/need-pitch-voice-lower/ 
• https://www.scienceofpeople.com/body-language/ 
• https://www.forbes.com/sites/jacquelynsmith/2013/02/15/13-things-you-should-never-say-at-work/#5c745d392632 
• https://owntheroom.com/